PRIVACY NOTICE
The Bedford Birth & Wellbeing Co Effective date: April 2026
The Bedford Birth & Wellbeing Co is operated by Hazel Moir, a sole trader based in Oakley, Bedfordshire, United Kingdom.
We are committed to protecting your privacy and handling your personal information with care, transparency, and in accordance with applicable UK data protection law, including the UK GDPR and Data Protection Act 2018.
Who we are
The Bedford Birth & Wellbeing Co provides private postnatal support services, consultations, gifting services, and related client care.
Contact: birthandwellbeing@icloud.com
What information we may collect
We may collect and process the following information:
Your name
Email address
Telephone number
Home area/address where relevant to service delivery
Due date or baby’s age
Family circumstances relevant to support planning
Information you choose to share during enquiries or consultations
Booking and payment information
Gift purchase details
Communications via email, WhatsApp, website forms or social media
Website usage data through cookies and analytics
How we use your information
We use personal information to:
Respond to enquiries
Arrange consultations
Deliver booked services
Process payments
Coordinate scheduling
Communicate about bookings
Tailor support appropriately
Manage gifting purchases
Improve our website and services
Meet legal, regulatory, safeguarding or insurance obligations where applicable
Lawful bases for processing
Depending on the circumstances, we rely on:
Consent
Performance of a contract
Legitimate interests (running and improving our business)
Legal obligations
Health or sensitive information
Some information shared may relate to pregnancy, birth, feeding or recovery. Where provided voluntarily, we handle this sensitively and only where necessary to provide support or respond appropriately.
Sharing your information
We may share information where reasonably necessary with:
Trusted self-employed associates delivering booked services
Payment providers such as Stripe or Squarespace Payments
Professional advisers (accountant, insurer, solicitor)
IT/website providers
Authorities where legally required or safeguarding concerns arise
We do not sell your data.
How long we keep information
We retain information only as long as reasonably necessary for service delivery, business records, legal obligations, tax purposes, or dispute resolution.
Your rights
You may have rights to:
Request access to your data
Request correction
Request deletion in some circumstances
Object to certain processing
Request restriction of processing
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)
Security
We take reasonable steps to protect personal data using secure devices, passwords, reputable software providers, and limited access.
Cookies
Our website may use cookies and similar technologies. Please see our Cookie Notice.
Contact
For privacy queries, contact: